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STORE POLICY
Customer Care
Welcome to Amazecrafts Customer Care! We're delighted to have you here.
At Amazecrafts, we pride ourselves on offering a diverse range of handmade products that add a touch of magic to life's special moments. Whether you're looking for unique scrapbooks, delightful explosion boxes, personalized frames, or charming greeting cards, we've got you covered. Our collection also includes personalized portraits, invitation cards, baby shower cards, and a variety of handmade gifts, including stylish t-shirts, trendy handbags, and exquisite jewelry, among much more.
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**Our Commitment to You:**
Customer satisfaction is our top priority at Amazecrafts. We strive to ensure that every interaction with us leaves you feeling delighted and satisfied. Here's what you can expect from us:
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1. **Quality Assurance:** We are committed to providing you with the highest quality products crafted with precision and care.
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2. **Wide Range of Products:** Explore our diverse range of handmade items, carefully curated to cater to your unique needs and preferences.
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3. **Affordable Prices:** Enjoy the best value for your money with our competitive pricing, ensuring that you receive top-quality products at reasonable prices.
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4. **Personalized Service:** Our team is here to assist you every step of the way. Whether you have questions about our products or need assistance with your order, we're always happy to help.
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5. **Secure Shopping:** Shop with confidence on our secure platform, knowing that your privacy and security are of utmost importance to us.
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**Get in Touch:**
Have a question or need assistance? We're here to help! Reach out to our friendly customer care team via email at ac.amazecrafts@gmail.com or through our contact form on the website. We're dedicated to ensuring that your experience with Amazecrafts is nothing short of amazing.
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Thank you for choosing Amazecrafts for all your handmade gifting needs. We look forward to serving you!
Privacy & Safety
At Amazecrafts, we are committed to protecting your privacy and ensuring the security of your personal information. We understand that your privacy is of utmost importance, and we take all necessary measures to safeguard your data. This Privacy Policy outlines how we collect, use, and protect your information when you use our website or interact with us.
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**Collection of Personal Information:**
When you visit our website or place an order with us, we may collect certain personal information from you, such as your name, email address, shipping address, and phone number. Additionally, if you choose to customize products with your photos, we may also collect and store these images for customization purposes.
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**Use of Personal Information:**
We use the personal information collected from you for various purposes, including:
1. Processing and fulfilling your orders
2. Providing customer support and assistance
3. Personalizing your shopping experience
4. Sending you updates, promotions, and marketing communications (with your consent)
5. Improving our products and services
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**Protection of Your Photos:**
At Amazecrafts, we understand the sensitivity of sharing personal photos for customization purposes. Rest assured that your photos are safe with us. We will not upload or share your photos on any social media platforms or other public forums without your explicit consent. Your photos are used solely for the purpose of customizing your ordered products, and we take all necessary precautions to ensure their confidentiality and security.
**Third-Party Disclosure:**
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except for trusted third parties who assist us in operating our website, conducting our business, or servicing you. These parties are required to keep your information confidential.
**Your Consent:**
By using our website and providing us with your personal information, you consent to our Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.
**Updates to the Privacy Policy:**
We reserve the right to update or modify this Privacy Policy at any time. Any changes to the policy will be posted on this page, and the effective date of the policy will be updated accordingly.
**Contact Us:**
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at ac.amazecrafts@gmail.com. We are committed to addressing any issues promptly and ensuring your continued trust in Amazecrafts.
Thank you for choosing Amazecrafts. Your privacy and satisfaction are our top priorities.
Payment Methods
- G-Pay / Phone-pe
- UPI Payments
- Paypal
- Razorpay